Frequently Asked Questions

You can check your order status at the order lookup page. Please remember custom jerseys are hand made one at a time and take 4-6 weeks for production. If the expected ship date has passed, please send us an email at info@royalretros.com.

If there are errors or defects with ANY orders including custom products we will replace it for free.

We can often get other sizes (youth-5xl) or styles of t-shirts upon request. All customized jerseys are cut and sewn when ordered so we can make a jersey to your specifications. Please send us an email for sizing requests.

We do offer extra options on some jerseys such as captain patches and championship patches. We also make custom labels that you can add to your jersey. To change the style of a jersey shown or get a quote on custom patches please send us an email at info@royalretros.com.

All of our merchandise is high quality and comparable to the retail apparel of any major professional league. Our jerseys feature the same tackle twill and stitching as authentic jerseys with the fit and feel of the following major brands:

Mitchell and Ness: NBA Swingman, NFL Legacy

Nike: NBA Swingman, NFL Limited, MLB Replica

Adidas: NBA Swingman, NHL Authentic

Yes, in many cases we can! Check out the custom jerseys page.

All non-customized products have a 30 day return policy. We do not accept returns on customized jerseys and clearance items marked as all sales final. More information can be found on our returns page.

Please fill out the form on the returns page.

As soon as we receive an item back we will initiate a refund. It usually takes 1-3 business days to receive your refund, but can take as many as 7 depending on your bank.